Free Week Trial
Baltimore Martial Arts offers a free week trial that allows an individual to try our martial arts and/or fitness programs for a 1week period (typically 3 classes) at no cost. In order for us to prevent abuse of this free trial, there are a few restrictions that we must enforce.
- An individual may only use our Free Week Trial once in their life time.
- This trial may not be used in conjunction with any other special offers that include but are not limited to online promotions (Groupon, Metabody etc.), short term offers etc.
- This offer is not available to college students returning home for Summer Break or individuals visiting locally for a time period that is less than 6 months.
- This offer may not be used for special programs with special requirements (e.g. 12 week self defense course, advanced classes etc.)
- An individual may attend a maximum of three classes per week.
You are entitled to a full refund for any purchases made as long as your request is made within three business days from the date of purchase. this request must be made in writing and delivered to our school whereupon you will be issued a written letter and/or receipt indicating that we have received your notification. Cancellations and refunds could take two weeks to process and will be done so either electronically or via a written check whichever the business deems best. Special online offers, events or purchases are non-refundable but may be transferred to another individual for whatever remaining credit or value that they are worth. Returned merchandise must be in new and resalable condition and must be returned in their original packaging.
Notice of Consumer Rights for Bond Exempt Businesses & Important Business Practices
The below information is an integral part of the application and contract for membership with Baltimore Martial Arts Academy. Each and every member will be given a copy of these terms and have them explained to them by a sales consultant. Each applicant for membership is required to sign this document.
Our business's registration number with the State's Consumer Protection Division is E3527
We are not required to carry a performance bond under the Maryland Health Club Services law because we do not accept more than three month's payment in advance or charge initiation fees over $200.
If the Baltimore Martial Arts Academy is closed for a month or more, you are entitled to your choice of either an extension of the contract or a prorated refund. If the closing is not the fault of the business, we are entitled to choose.
You have the right to cancel this contract completely within three business days after the receipt of a copy of this agreement. Cancellation must be in writing, and delivered in person or by certified or registered mail. If you cancel, you are entitled to a full refund of all paid for tuition. Used merchandise will not be refunded.
Cancellation PoliciesIf you move your residence more than 25 miles from our facility you have the right to cancel your membership. You will be required to show proof of relocation.
If you become disabled for at least 3 months during the membership term and the disability is confirmed in writing by a licensed physician, you are entitled to an extension of the contract. Since we are exempt from the bonding requirement, we cannot collect payments during a member's disability extension so that we are not holding more than three month's payment in advance.
Downgrades (e.g. 2 days to one day) &/or other adjustments will not be granted unless expressly consented by the owner. In such cases where adjustments are granted, notification must be given at least 30 days prior before any changes go into effect. [email protected]
Any appeals, requests, or absence notifications must be made in writing or sent via email and delivered to the owner at least 30 days in advance before any changes go into effect. A written and initialed receipt will be issued as proof of any delivered notifications. Only documents with a signed proof of receipt will be considered towards any actions or decisions made by Baltimore Martial Arts concerning a customerÃ¢â‚¬â„¢s account. In some cases, email correspondence may suffice as a secondary means of communication between the customer and Baltimore Martial Arts however the customer realizes that email communication is not full proof and does not constitute a 100 percent guarantee that one or both parties messages are being conveyed. Unless the customer receives a verified reply from Baltimore Martial Arts, he or she should assume that their email correspondence was not received and should proceed to our office and obtain a verified receipt of correspondence. [email protected]
Absolutely no monetary refunds will be given for missed classes and it is at the owner's discretion whether or not to award a time extension to the contract. No contract or payment freezes will be granted unless arranged ahead of time during the enrollment process. When such arrangements are made, the customer agrees to continue making timely tuition payments and in return will receive the corresponding time credit extended to the end of their membership agreement.
Participation and Liability Waiver